incident management
Make incident logging feel valuable instead of a chore
Organise and understand your security incidents with a structured approach that gives you clear insights and helps you take the right steps to improve your information security posture.
Companies all over Europe already build sustainable GRC programmes with Wired Relations
The challenge
Turning your incident log from a “have-to-do” to a valuable ISMS tool
A significant number of security incidents go unreported. This makes it even more crucial to extract valuable insights from the incidents that do get logged.
But if you're still managing incidents in an unstructured Excel sheet, you might be facing challenges like inconsistent data entry, incomplete system impact records, and difficulty in identifying trends or generating reports.
Without a clear overview, it becomes nearly impossible to create effective security awareness training, implement proactive security measures, and continuously improve your information security strategy.
Typical everyday challenges faced by compliance professionals
Incident logging feels like a chore
Everything is logged under “Incidents”
Everyone on the team puts in data differently
Incidents.xlsx (last opened 8 months ago)
Impossible to see trends in the data
5 benefits of registering security incidents in Wired Relations
Document security incidents the right way every time
Our easy-to-follow 6-step process ensures consistent and thorough documentation of all incidents. No more over- or under-managing incidents.
Let incident trends guide awareness training and new security measures
Understanding incident trends helps you focus on what matters most. Identify which systems and departments are at the highest risk and what types of incidents are most frequent, enabling you to proactively strengthen security measures.
Get a clear map of vulnerable systems
Everything is connected in Wired Relations. That way you can get a clear understanding of the most vulnerable systems, improve your risk assessments and implement relevant security measures.
Generate incident reports with one click
Reporting incidents to authorities, internal stakeholders, or upper management has never been easier. Generate and download incident reports in PDF format instantly with a single click.
Ensure security measures don’t get overlooked
Improve incident response and management by involving relevant departments and system owners. Spend more time on prevention and awareness rather than constantly putting out fires.
Key benefits of a centralised approach:
- Improved decision-making with real-time data insights
- Faster response times by ensuring all stakeholders have access to incident details
- Accurate and complete incident tracking, reducing unreported incidents
- Enhanced compliance with data breach notification requirements under GDPR
With Wired Relations, all security incidents, risks, and mitigation efforts are recorded in one unified platform, ensuring structured and informed security management.
Why centralised incident management is essential
Managing security incidents efficiently requires a centralised incident management system that enables seamless tracking, reporting, and resolution.
Without centralisation, incident handling can become fragmented, leading to communication gaps, missed follow-ups, and ineffective responses.
1. Support in-depth root cause analysis
Understanding why an incident happened is just as important as responding to it. Wired Relations helps you log, track, and manage incidents efficiently, providing a structured foundation for conducting detailed investigations, identifying underlying causes, and implementing corrective actions to reduce risk exposure.
2. Track incidents from discovery to resolution
Effective incident management includes monitoring progress until full resolution. Our system allows you to track every incident’s status, ensuring timely remediation and reducing potential compliance risks.
3. Improve risk management strategy with security incident metrics
By leveraging incident tracking software, organisations can analyse security trends, assess the severity of different incidents, and refine their overall risk management strategy.
Investigation and reporting: going beyond incident logging
Incident management doesn’t stop at logging an incident—it requires investigation, root cause analysis, and follow-up actions to prevent future occurrences.
