We understand the significance of a seamless onboarding process and unwavering support for our customers’ product success. Our commitment extends beyond just providing a product – it's about ensuring your success every step of the way.
Trusted by compliance teams all over Europe
We believe in personal touchpoints. That's why we assign a dedicated specialist to your onboarding. It starts with an initial meeting for expectation alignment. We delve into where you stand today, where you aim to be, and what goals you're striving for. This session is pivotal in planning meetings and understanding your situation.
Our dedicated onboarding specialist will ensure that you receive personalised product training. We empower administrators to become super-users, granting them primary responsibility for the system's smooth operation. We prioritise simplicity, offering integration guides to kickstart your journey. Our ready-to-use templates for policies and procedures offer a great deal of inspiration; they bring immense value to our customers when they are in the process of developing their own.
A structured onboarding plan ensures a seamless transition. Drawing from extensive experience with our diverse clients’ base, we guide you through best practices to kickstart your Wired Relations experience with confidence. A full onboarding process takes approx. four weeks.
Migration is a distinct and tailored process. For those seeking to integrate existing documentation and data into the system, we offer a paid service. Allow us to seamlessly input your data, ensuring a smooth transition into the future.
Our commitment doesn't end after onboarding. We're here for you, ensuring you feel supported and guided throughout the journey. Gain unlimited access via phone, chat, and email. Additionally, our comprehensive help center offers a wealth of resources, including articles and videos.
Our customers have shared their experience of feeling securely guided through the process, making it easy to get started and maintain momentum. We don't just offer a product – we deliver an experience.Â
Sales and Support Coordinator
Business Developer
